Email remainapp@outlook.com and you'll get a reply from a person. If something went wrong with a recording, a screenshot of the screen helps enormously.
Yes. Start the recording, lock the phone, and put it away. Remain keeps listening with the screen off.
Remain learns roughly how long your messages usually run and checks in when yours has gone on longer than that. If you don't answer, it stops on its own and writes your notes.
If your phone was locked while the notes were still being prepared, iOS pauses the app. Remain picks the work back up the next time you open it — you'll see "Finishing your notes…" for a moment. If a recording ever shows "Processing failed", tap Retry with the app open. Your audio is kept, so nothing is lost.
Around 99. Record in almost any language and the whole study guide comes back in that same language.
On your device, and synced through your own private iCloud account. They are not stored on our servers. See the privacy policy for the full detail.
Subscriptions are handled by Apple. Open the Settings app, tap your name, then Subscriptions, and manage or cancel Remain there. Cancelling at least 24 hours before the period ends stops the next renewal.
Open Remain, go to Settings, and tap Restore Purchases. If it still doesn't appear, email us and include the Apple ID email you purchased with.
iPhone running iOS 17 or later.